At BarkPure, we want to make your shopping experience simple and convenient. We currently offer free standard shipping on all orders shipped within the United States.

1. Order Processing Time

Orders are generally processed within 1–3 business days, Monday through Friday, after payment has been successfully received.

Processing times may be slightly longer during holidays, promotions, or periods of high order volume.

2. Free Standard Shipping and Delivery Time

We offer Free Standard Shipping on all orders shipped within the United States.

  • Order Processing Time: 1–3 business days

  • Estimated Transit Time: 7–12 business days after processing

  • Estimated Total Delivery Time: Approximately 8–15 business days

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances beyond our reasonable control.

3. Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout, when tracking information is available.

If you have not received tracking information or have questions about your order status, please contact us at support@barkpure.com and include your order number.

4. Shipping Delays

We work to process and deliver orders within the estimated timeframes above. However, delivery may occasionally be delayed because of severe weather, carrier disruptions, holidays, incorrect address information, or other circumstances beyond our reasonable control.

5. Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

If you notice an error in your shipping address, contact us as soon as possible at support@barkpure.com.

We will make reasonable efforts to update the address before the order ships. However, we cannot guarantee that an address change can be made after processing or shipment has begun.

BarkPure is not responsible for packages delivered to an incorrect or incomplete address provided by the customer.

6. Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us at support@barkpure.com as soon as possible.

Please include your order number and, when applicable, photographs of the damaged package and product.

We will review the shipping information and work with you to determine the appropriate next steps in accordance with our policies and applicable law.

7. Shipping Area

BarkPure currently ships to addresses within the United States only.

We do not currently offer international shipping.

8. Contact Us

If you have any questions about this Shipping Policy, please contact us:

  • Store Name: BarkPure

  • Email: support@barkpure.com

  • Phone: +1 (760)-935-6145

  • Business Address: 8375 Sultana Ave Unit 2, Fontana, CA 92335, United States

  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)

.Order Cut-Off Time: Orders placed by 6:00 PM Pacific Time, Monday through Friday, are considered for processing on the same business day. Orders placed after 6:00 PM Pacific Time will be processed on the next business day.